Risk Factors Update Summary

• Increased demand for IT resources due to remote work has raised cybersecurity risks.
• Failure to meet customer needs could result in increased expenses and adversely affect operations.
• Inflation at highest level in 40 years, impacting costs and financial condition. This could reduce operating margins.
• Investments in technology, including VauxTM and Phantom Auto, may impact competitive advantage.
• Market capacity tightening may impact pricing and customer demand, affecting revenues.
• Increased costs of equipment due to inflation and supply chain disruptions may impact financials.
• Severe weather events and natural disasters could disrupt operations, affecting business levels and results.
• Difficulty in matching staffing levels to business needs may lead to inefficiencies.
• Challenges in attracting and retaining qualified drivers may lead to operational inefficiencies.
• Economic conditions may lead to excess equipment capacity, impacting service levels and working capital.