Risk Factors Update Summary

• Ongoing instability and conflicts in global markets, including Eastern Europe and the Middle East, may create economic disruptions. This change might result in significant revenue impacts.
• Our current cash and liquidity projections raise substantial doubt about our ability to continue as a going concern. This could lead to operational challenges and financial instability.
• The 988 Implementation Act introduced in 2023 aims to expand access to crisis services, enhancing mental health support.
• As of July 31, 2024, we had $123.7 million of contract assets recorded as unbilled receivables. This indicates potential cash flow issues if collection efforts are unsuccessful.
• The federal government made an initial investment of $432 million in July 2022 to support the transition to 988 services.
• We recognized a non-cash $48,925,000 goodwill impairment charge in our Satellite and Space Communications reporting unit. This reflects deteriorating asset values and could affect investor confidence.
• Activist stockholder campaigns, including one by Michael Porcelain, may disrupt our strategic direction and governance.
• We may face increased levels of employee attrition as our transformation strategy requires substantial management attention. This could disrupt operations and impact overall performance.
• Our management concluded that disclosure controls were ineffective as of July 31, 2024, due to material weaknesses.
• Increased call volumes in Michigan highlight the urgent need for improved youth mental health services.