Risk Factors Update Summary

• Marketplace business volatility disclosed with significant losses in 2023, impacting premium rates and financial outcomes.
• Conducts assessments to estimate medical claims and benefits payable, improving accuracy and reliability.
• Medicaid premium revenue increased from $13.3 billion to $13.5 billion, affecting net income per diluted share.
• Service providers now notify the Company of cybersecurity incidents, enhancing risk management.
• Increased cybersecurity risks due to remote working, potential litigation, and financial losses from cyber-attacks.
• Regular cybersecurity tabletop exercises with executive management strengthen cybersecurity preparedness.
• Acquisition of Bright Health Medicaid business in January 2024, impacting integration challenges and earnings accretion.
• Potential loss of Medicaid contracts due to cybersecurity incidents, leading to financial losses and operational disruptions.
• Uncertainty in Medicaid enrollment due to eligibility redeterminations, impacting member retention and financial projections.
• Adverse credit market conditions may affect liquidity and credit availability, impacting financial operations.