Risk Factors Update Summary

• Added insurance coverage to protect against potential losses from security incidents.
• Targeting larger enterprise customers may result in longer sales cycles and increased pricing pressure.
• Increased competition for top talent, particularly in technology roles, may impact growth prospects.
• Failure to achieve ESG goals could harm reputation, employee retention, and attract regulatory scrutiny.
• Acquisitions and investments may divert management attention and result in additional shareholder dilution.
• Shift to a hybrid work model may affect talent retention and profitability, especially with equity awards.
• Dependence on platform and service providers may lead to disruptions and potential claims.
• Delays in improving information systems could adversely impact supporting customer and employee base.
• Challenges in releasing and updating products may impact customer adoption and satisfaction.
• Changes in tax laws globally could increase tax obligations and impact business operations.