Risk Factors Update Summary

• Rapid revenue growth may not be indicative of future growth. Revenue increased from $187.9M in 2021 to $333.6M in 2023.
• Entered a $100 million senior secured credit facility, with $55 million outstanding as of December 31, 2023.
• Estimates of market opportunity and operating metrics may prove inaccurate, impacting future prospects.
• Debt could limit flexibility, reduce cash available for operations, and hinder future business opportunities.
• Unstable market conditions, including global recession fears, may significantly impact business and share price.
• Financial covenants include minimum liquidity of $30 million and minimum recurring revenue growth of 115%.
• Failure to offer high-quality customer support may harm business reputation and operations.
• Increased inflation rates could raise costs, affecting operations and customer spending.
• Acquisitions may lead to unforeseen difficulties and expenditures, exposing the company to risks.
• Market fluctuations and economic pressures, like high inflation rates, may negatively impact financial performance.