Risk Factors Update Summary

• Issued $400.0 million in 2029 Notes, up from $250.0 million, with additional restrictions.
• Increased the aggregate principal amount of convertible senior unsecured notes due in 2029 from $250 million to $400 million.
• Revenue and profitability plans are now emphasized over growth, with a focus on managing effectively.
• Increased senior unsecured notes from $150 million to $400 million in 2029.
• Added exposure to fluctuations in currency exchange rates, highlighting potential adverse effects on financial condition and cash flows.
• Increased focus on attracting and retaining qualified sales personnel to drive revenue growth.
• Increased emphasis on the importance of key products for success, with market demand critical.
• Potential issuance of up to 7.5 million shares of Class A common stock.
• Issued warrants for 7.5 million shares of Class A common stock to Silver Lake, impacting liabilities and financial flexibility.
• Market competition highlighted, potential impact on revenue growth and profitability discussed.
• Strategic partner relationships emphasized for marketing and selling solutions, impacting business results.
• Changes in sales organization structure may temporarily reduce productivity, affecting growth rate.
• Uncertainty in macroeconomic conditions affecting sales cycles and collection periods, potentially impacting revenue.